Bridge from Deming’s plan-do-check-act to Hoshin Kanri

On Page xxii of the introduction of „Hoshin Kanri: Policy Deployment for Successful TQM“, Yoji Akao is building the bridge between Deming’s plan-do-check-act and Hoshin Kanri:

„What hoshin provides is a planning structure that will bring selected critical business processes up to the desired level of performance. Hoshin kanri operates at two levels: First, at what Dr. Joseph Juran called „breakthrough“ management or the strategic planning level; and, second, at the daily management level on the more routine or fundamental aspects of the business operation. Hoshin kanri has been called the application of Deming’s plan-do-check-act to the management process.“

Quelle: [AKAO1991, P.xxii]

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