Prozesse

Great Video on two bin system within Hospitals

 Lean Healthcare is on the rise. We receive more and more requests to implement Lean within Hospitals. It is always great to see how the „simple“ things like kanban two box system can lead to such high client satisfaction. In addition, I realized that some KPIs in some Hospitals really reflect „customer value“ like: Number …

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lean conversion: defect level down to zero percent in 4 month

One of our projects in Scottland came in September 2011 to an end. Our Customer Carron Phoenix improved from a defect level of 4% to 0% in 4 month. The service level increased. These results led to further savings along the value stream. The sales companies saved a few hundred thousand Euros on (safety, buffer …

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Real lean thinker win in commoditized markets

Like death and taxes, commoditization of your products is a given. John Quelch offered a few tips in the Harvard Business Review Dec 14, 2007. But there is more to think about and act on: The focus of your lean activities needs to shift urgently! If you heard a manager blaming „commoditization“ for failing to deliver …

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supply chains (networks) compete, not companies

The complexity of supply chains is constantly increasing. the words „supply networks“ describe the situation better, nowadays. Most companies in countries like USA, Germany, Switzerland do not even produce more than 50% of the real net output ratio (vertical range of manufacture) anymore. If you buy a Porsche 911 or Boxter you will purchase 20% …

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Lean Audit going for the full monty

For many years, we have been conducting lean audits for private equities during due diligence and fortune 500 companies for continuous improvements. 5 years ago the focus and the customer demand was on lean manufacturing audits to see the leanness current state before the transaction. This offers a measurement against the future state = the results of ongoing lean conversions and kaizens afterwards. …

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indicators for company burnout

„It’s not just individuals who burn out – companies do, too!“

This headline is taken from the harvard business review april 2010 [HBR2010]. It is an important message to all decision makers but even more important to all interim managers and lean practitioners as their constant companion in business life is change. How do you know? What should you do? How do you know? There are …

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Training Feedback

Critical Chain (CCPM) + Stakeholdermanagement = Projektmanagement 2011

Seit fast 20 Jahren bilde ich Projektmanager in unterschiedlichsten Funktionen aus. Vermittelte ich in den 90ern noch das Spannungsdreicke Qualität-Kosten-Zeit (was inzwischen durch Lean Methoden nachweislich wiederlegt wurde), so hat die Theory of Constrains einen starken Einfluss auf die Lehrinhalte genommen. Das Critical Chain Projektmanagement (CCPM) hat Einzug erhalten. Im CCPM wird stark auf den …

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Worauf ist bei der Einführung von Lean Administration zu achten? (dt.)

Die Einführung von Lean in den Bereichen Administration,Verkauf, Marketing und Management  unterscheidet sich erheblich von der Einführung von Lean Systemen in der Produktion. Die Produktion und das Lager sind gute Bereiche für Einsteiger in die Lean Thematik und erste Verbesserungen in diesem Bereich können mit einem guten Basiswissen über Verschwendung (muda), Takt Time, VSM, 5S, Standard Work, …

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Lean SG&A: Designing a service system that optimally responds to customer demand

Doesn’t matter how you will call it, Lean Admin, Lean Service or Lean SG&A can be a pitfall for experienced lean manufacturing practitioner. Especially engineer minded companies and countries like Germany and Switzerland like to start with „the tools“. But adapting or migrating tools and even key learnings from the shop floor to the administrative …

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