November 2011

Business Mediation at a Glance

What is Mediation? Mediation is a process in which the parties to a dispute, with the assistance of a dispute resolution practitioner (the mediator), identify the disputed issues, develop options, consider alternatives and endeavour to reach an agreement. Another common wording for Mediation is Alternative Dispute Resolution (ADR) also know as Assisted or Appropriate Dispute …

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Steve describes very well the lean philosophy with his words

Apples success is a lean thinking organization

Who can explain lean thinking – including empowerment of the people (automation), value stream responsibilities, Hoshin Kanri and problem solving –  better as Steve Jobs with his own words, not even mentioning any of the lean terms. Just great! [youtube width=“640″ height=“360″ clipid=“f60dheI4ARg“ autoplay=“0″ controls=“0″ loop=“0″ disablekb=“0″ hd=“0″ showinfo=“0″ showsearch=“0″]

lean conversion: defect level down to zero percent in 4 month

One of our projects in Scottland came in September 2011 to an end. Our Customer Carron Phoenix improved from a defect level of 4% to 0% in 4 month. The service level increased. These results led to further savings along the value stream. The sales companies saved a few hundred thousand Euros on (safety, buffer …

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