Lean Admin

Great Video on two bin system within Hospitals

 Lean Healthcare is on the rise. We receive more and more requests to implement Lean within Hospitals. It is always great to see how the „simple“ things like kanban two box system can lead to such high client satisfaction. In addition, I realized that some KPIs in some Hospitals really reflect „customer value“ like: Number …

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Real lean thinker win in commoditized markets

Like death and taxes, commoditization of your products is a given. John Quelch offered a few tips in the Harvard Business Review Dec 14, 2007. But there is more to think about and act on: The focus of your lean activities needs to shift urgently! If you heard a manager blaming „commoditization“ for failing to deliver …

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supply chains (networks) compete, not companies

The complexity of supply chains is constantly increasing. the words „supply networks“ describe the situation better, nowadays. Most companies in countries like USA, Germany, Switzerland do not even produce more than 50% of the real net output ratio (vertical range of manufacture) anymore. If you buy a Porsche 911 or Boxter you will purchase 20% …

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Lean Audit going for the full monty

For many years, we have been conducting lean audits for private equities during due diligence and fortune 500 companies for continuous improvements. 5 years ago the focus and the customer demand was on lean manufacturing audits to see the leanness current state before the transaction. This offers a measurement against the future state = the results of ongoing lean conversions and kaizens afterwards. …

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Training Feedback

Critical Chain (CCPM) + Stakeholdermanagement = Projektmanagement 2011

Seit fast 20 Jahren bilde ich Projektmanager in unterschiedlichsten Funktionen aus. Vermittelte ich in den 90ern noch das Spannungsdreicke Qualität-Kosten-Zeit (was inzwischen durch Lean Methoden nachweislich wiederlegt wurde), so hat die Theory of Constrains einen starken Einfluss auf die Lehrinhalte genommen. Das Critical Chain Projektmanagement (CCPM) hat Einzug erhalten. Im CCPM wird stark auf den …

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Worauf ist bei der Einführung von Lean Administration zu achten? (dt.)

Die Einführung von Lean in den Bereichen Administration,Verkauf, Marketing und Management  unterscheidet sich erheblich von der Einführung von Lean Systemen in der Produktion. Die Produktion und das Lager sind gute Bereiche für Einsteiger in die Lean Thematik und erste Verbesserungen in diesem Bereich können mit einem guten Basiswissen über Verschwendung (muda), Takt Time, VSM, 5S, Standard Work, …

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Lean SG&A: Designing a service system that optimally responds to customer demand

Doesn’t matter how you will call it, Lean Admin, Lean Service or Lean SG&A can be a pitfall for experienced lean manufacturing practitioner. Especially engineer minded companies and countries like Germany and Switzerland like to start with „the tools“. But adapting or migrating tools and even key learnings from the shop floor to the administrative …

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Danaher Business System – Implementing „real lean thinking“

Are you aware of Danaher? No? Maybe you heard about Beckman Coulter, Matco, Sybron, Hengstler, Aaliant, Accu-Sort, Alltec, Armstrong Tools, Dexis, Dover, Fluke, Gilbarco, Hach Lange, Hydrolab, Instrumentarium Dental, KaVo Dental, Investech, Leica Microsystems, Leica Bio Systems, Portescap, Radiometer, Thomson, Veeder-Root or Videojet Technologies? No? I haven’t heard about them neither before I became the CEO and …

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Interim Assignment „Setting up Project Office Part 1“

Since January 2011, I am in an assignment to set up a project office for a global player in the metal industry. Current Situation: Good Company, good management, good culture. The management is aware of the necessary change from product focus towards dedication to client needs and demands. To achieve the best possible client focus, …

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Interim Management: The Industry of fast decisions

In the ideal world, an Interim Manager has to be available by tomorrow and having a track record of success until today. Why? Because clients call you on Friday, send you the contract on Sunday and you start on Monday. But is this the real world? No, it isn’t! Let me show you the timeline of …

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